What areas do you serve?+
We serve Hendersonville and our verified Western North Carolina service area, including Asheville, Brevard, Fletcher, Arden, Mills River, Flat Rock, Etowah, and Laurel Park. If you're nearby, ask — we may still be able to help.
Do you work with individual owners and property managers?+
Yes. We support individual homeowners, second-home and remote owners, short-term rental hosts, property management companies, realtors, and cleaning partners.
Can you support multiple properties?+
Yes. Portfolio onboarding lets us build property-specific instructions, service plans, and route-based visits so one point of contact covers many properties.
How are completed visits documented?+
Each assigned visit is confirmed with a completion record: what was done, when we arrived and departed, and any limited observable conditions relevant to the task.
Do you perform repairs?+
No. We provide property support — not licensed trade work. Electrical, plumbing, HVAC, gas, structural, roofing, built-in appliance, mold, pest, and similar work is referred to qualified providers.
Can you coordinate access for an owner-approved contractor?+
Yes. We can provide authorized access, log arrival and departure, and document whether the assigned visit occurred. We do not supervise or certify the contractor's work.
Do you offer emergency service?+
We do not advertise emergency or 24/7 service. Response options depend on location, staffing, existing agreements, and availability. For urgent hazards, contact 911 or the appropriate utility or emergency provider first.
How does the 30-day pilot work?+
We start with a defined group of nearby properties, agreed services, scheduled visits, and documented completion. At the end of the pilot we review performance together and build the appropriate ongoing plan.
Why do final prices vary from the starting ranges?+
The prices shown are starting ranges for properties inside our primary service area. Your exact price depends on property location and drive time, service frequency, the number of properties on the same route, the number of containers and separate trash or recycling schedules, and access conditions such as gates, stairs, long or steep driveways, and failed access. You always receive a written scope and price before service begins.